To change your password follow these steps:
1. Login to your trader Dashboard.
2. Locate the Profile section.
3. Click on Change Password and update your details.

To see all your trading accounts on your dashboard follow the steps below:

1. Login to your trader dashboard
2. Locate your current account number on the Top left-hand side of the screen, displayed within a box
3. Click on the dropdown option within the box to reveal a list of all your trading accounts
4. Select the specific account you wish to review, and your dashboard will be instantly updated with its information

By following these simple steps:

Check your email:
Once you’ve completed your Trading plan, your certificate will be sent to your email. Can’t see it? Please check your spam folder.

Log in to your Dashboard:
Go to the platform’s website and log in to your Dashboard using your credentials.

Find the ‘Correspondence’ section:
You’ll find this on the left-hand column of the Dashboard.

Access your certificates
Scroll to the bottom of the ‘Correspondence’ page to find your earned certificates.

Download your certificate:
Click on your certificate, then download it to your device.

Don’t see the certificate in your email or Dashboard? Please contact our support team.

Trades on our platform should sync automatically with your Dashboard. Not updating? Check your internet connection and wait a minute or two.

Still not working? Please contact our support team.

To update your personal information, here’s what you need to do:

- Log in to our Dashboard
- Use your credentials to log in
- Go to ‘Profile and KYC’
- Once logged in, navigate to the ‘Profile and KYC’ section on your Dashboard
- Edit your information
- Locate the relevant fields, such as name or address, and make the necessary changes
- Save your changes

Button: Profile and KYC

After updating your information, click ‘Save’ to ensure your changes are applied

Please note that our trading platform and trader dashboard are fully integrated. Every trade you make on the platform will automatically update and display on your dashboard, ensuring seamless synchronization and allowing you to easily track your trades.

If you are having issues, please check your internet connection. If it is not working, we will check it internally for you.

At this time, it is not possible to delete an account directly from the dashboard.

If you receive a certificate with a different name, please contact our customer service team, confirm your full name and we will issue the correct certificate to you.